Check out Card Kingdom's new look (2024)

At Card Kingdom, our customers are what matter most — which is why your experience using the site is one of our central focuses. To deliver the best experience possible, we decided to update our look and we’re excited to share the changes with you.

Since this could catch those who are used to our current layout by surprise, we wanted to ease the transition by walking through all the important changes. However, please keep in mind that while these images and descriptions represent the general direction we’re moving in, these designs may not accurately represent the content shown on the site. By the time the update is finished, there may be some minor differences.

With that out of the way, let’s go step by step through Card Kingdom’s new look!

Starting from the top

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Currently, our navigation bar has what you’d expect: a place to sign in, your buy cart and all the important categories that you need to find exactly what you’re looking for.

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While this worked in many ways, we wanted to streamline the experience. Now, we have condensed the categories down to the essentials. You may notice we have also added a separate cart up in the top corner to help customers track the cards they are buying and selling. Both carts will also have a distinctly colored number appear to show the number of items in your cart.

Our advanced searchis better than ever, too! With the addition of fuzzy search, youwill still find the card you’re looking for even if you can’t remember exactly how it’s spelled. You can also find both sealed product by name and cards with multiple names by searching for only one.

Additionally, advanced searchcantoggle an availability filter on product names to make sure you’re only seeing what we have in stock. And speaking of filters, you now have the option to only see collector booster packs, draft booster packs and set booster packs when searching by product type.

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When it comes to our customers, we always want to improve your experiences. With the feedback we gathered from you, we learned that the current setup made it difficult to find precisely what you’re looking for and to explore our product lines in-depth.

For one, the headings of various categories could be hard to distinguish from the individual pages beneath them. The information available also didn’t encompass everything a customer could find relating to a given product line, and we wanted to show our complete catalog.

Fewer categories, more clarity

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On to the Magic! We designed ways to get you to the card, set, booster, format (and more!) you want faster. You’ll still see all of the options you’re accustomed to with a greater variety of categories, plus easy access to our Deck Builder and Advanced Search

Based on your feedback, we added Card Kingdom exclusive products and Card Selling information in one convenient place. We want to provide access to all of your most frequently used Buying and Selling links.

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Meanwhile, our supplies section now showcases the products players need more clearly. You’ll find the same categories as before, but you can now search by vendor as well as product type. We also made it easier to find Card Kingdom branded merchandise along with gift cards.

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We’re very excited to introduce our Community tab. Let’s first mention that this is where you’ll find our awesome customer service team, who is always ready to help with any questions you have. Otherwise, we look forward to delivering great content and community information through these links. We hope it’s a section you’ll visit often.

Leading this section is an expanded look at the very blog you’re reading this post on. You can now navigate right to the format most important to you, or you can just see the latest article. If reading isn’t necessarily your thing, you can find our YouTube page and all the video content within.

For those who want to connect with us on social media, there are now links to our various platforms and the option to sign up for our regular, email newsletters. You can also find a list of our many affiliates whose content we are delighted to support — and we’ll be sure to update it as new creators join the ranks.

Getting you the answers you need is also part of helping our community, which is why we housed our FAQ and customer support pages here. And finally, you can be a part of our community in person at our various Mox Boarding House locations.

Our best foot forward

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Of course, we can’t clean up the top of our site without doing some housekeeping at the bottom. At the moment, the footer has a lot of redundant information that you can more easily access at the top of the page (where you’re more likely to see it).

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We’re condensing the majority of the information here down to the bare essentials. You can still find our “About Us” page and access your account, plus customer service remains front and center so it’s as easy as possible to find a point of contact when any issues arise. Otherwise, we tried to focus on some personal touches, like our free shipping policy and the many special surprises we like to include in orders when available.

End step

If you made it this far, congratulations! You’re now an expert on Card Kingdom’s new look. Hopefully you enjoy these changes, and know we are always looking to make your experience as enjoyable as possible.

If you have any feedback for us, please let us know by filling out this form.

Check out Card Kingdom's new look (2024)

FAQs

Where is Card Kingdom moving to? ›

We've been planning our warehouse move for several years as we've outgrown our current space in Ballard. We negotiated this move with the union and gave them the opportunity to suggest alternatives. This March, we will move to a larger facility in Monroe, Washington.

What is VG on Card Kingdom? ›

Very Good (VG): Cards graded at Very Good have significant wear.

Where is Card Kingdom located? ›

Since then Card Kingdom has grown into one of the world's biggest retailers of Magic: the Gathering, with two brick and mortar locations in the Seattle area. We're a family owned business that has been successful because we have the support of our community.

Can you return cards to Card Kingdom? ›

Card Kingdom does not provide credit, refunds, or exchanges except in cases where the items received are damaged, defective, or not as described on the site.

Who is the owner of Card Kingdom? ›

John Morris - Card Kingdom Inc | LinkedIn.

Why is Card Kingdom taking so long to ship? ›

We continue to see that all carriers are seeing an increased volume of package deliveries which may result in transit time delays. We recommend placing your order as early as possible if you would like it to arrive by a specific date.

What does NM mean on Card Kingdom? ›

The only grades that we currently offer for purchase are: NM - Near Mint. EX - Excellent. VG - Very Good. G - Good.

What is the most expensive magic card? ›

A rare Magic: The Gathering card has sold for $3 million, making it the most expensive Magic card ever sold. And before you ask, Magic nerds, of course it was a Black Lotus. The sale of the card was announced last week by CGC Cards, a certification and grading company for trading cards, video games, comics, and more.

How long does it take Card Kingdom to grade? ›

All prices are listed using NM condition, and may change based on grading. Selling to Card Kingdom is easy! Send us your cards within seven days. Our expert team will grade them within 5-7 days of receipt.

How many employees does Card Kingdom have? ›

Card Kingdom is a 450+ employee retailer with a global web presence and three Mox Boarding House brick and mortar locations in the Pacific NW.

How many black lotuses are there? ›

Black Lotus is usually considered by collectors to be the most valuable non-promotional Magic card due to its limited print and limited distribution. There were 22,800 copies of the card printed overall, about 1,100 in the Alpha edition, and about 3,300 in the Beta edition.

How fast is Card Kingdom? ›

7/11/2024 - Our current average order processing time is 5-7 days. Only Next Day, 2nd Day, and Express shipping methods are exempt from our average processing time. If you need an order by a particular date, we recommend selecting the Next Day, 2nd Day, or Express shipping options.

Does Card Kingdom save your cart? ›

Your shopping cart is stored with a web browser cookie and is tied to the specific computer where you were modifying it.

How long does Card Kingdom take to pay? ›

Once your order has been checked into our grading queue, it usually takes 2-5 business days for your order to be finalized and payment to be issued. Once a payment has been issued we are unable to reverse it and re-issue via a different payment method.

Does Card Kingdom store credit expire? ›

Store credit does not expire and can be used to purchase anything on our site, including gift cards.

What is the address for Card Kingdom? ›

Our mailing address is: Card Kingdom 14640 172nd Drive SE Monroe WA, 98272 USA When shipping your package, please make sure to inclu... What is your return policy?

Does Card Kingdom charge in USD? ›

Card Kingdom Support

All international shipments will be declared at full value (USD) including the cost of shipping. Orders may be subject to local duties and taxes.

Does Card Kingdom offer free shipping? ›

This means that if you're ordering just cards, and you're having it shipped within the United States, military locations, or qualifying territories, and the subtotal of your order is at least $50, you'll have a free shipping option in checkout.

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